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No contacts syncing - Vogue WM6.1 (Sprint)

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novice - member
30 posts

can't get a single contact to sync... tried unchecking "Contacts" from the mobile client, clicking sync, then exiting-reopening, re-checking "Contacts" and clicking sync... still get none on the dashboard (after refresh), yet the call history displays contact names just fine...

also the "conversations" window never seems to finish loading... just sits there showing spinner.gif

pretty pleased that 291 images, 16 videos, 300 calls, and 600+ text messages were backed up, even though it took probably around 10 hours using sprint's 1x speed

__________________
Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
regular - founder
130 posts

Try a soft reset of the phone and see if it changes things. Usually that will fix the contact upload problem. That could fix the "conversations" window as well. If it doesn't, try viewing your dashboard using Firefox (if your aren't already).

Appreciate the patience

novice - member
30 posts

tried soft reset... no avail...
same result in both IE & firefox

__________________
Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
novice - member
30 posts

hmm tried embedding a screenshot but I can't seem to see it

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Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
novice - member
11 posts

You've got a "bad" picture assigned to one of your contacts. In order to fix it you'll need to look at all the contact photos and make sure they look right. Definitely a drag. Sorry.

This is also a bug that has been fixed for the next release.

novice - member
30 posts

that's unfortunate... I DO have exactly 1 contact assigned a picture via s2v (slide2view)... it makes it where when they call and S2U2 shows their photo full-screen the pic is not all grainy/blurry from being stretched... i'll try removing it & see if they sync

__________________
Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
novice - member
30 posts

well that wasn't it... even after soft-reset they don't seem to sync... so looks like i get to sift through 300+ contacts =( will report if/when i fix it

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Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
novice - member
30 posts

ok i went to outlook 07 and sorted contacts by attachment... went through deleting every one with a picture... came to one that 'should' have had a picture but there actually was none... i think it was the culprit... contacts are sync'd now but they aren't sorted properly in the 'contacts' panel

the 'conversations' panel works now as well

__________________
Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
novice - member
11 posts

Sorry you had to go through all your contacts like that...fortunately that fixed it. Refresh your web browser to get your contacts sorted correctly.

novice - member
30 posts

tried that, even tried logging out/back in... clearing cache... etc
still showing up like this:

__________________
Vogue (Sprint Touch) w/ ROM v3.03.651.4 - Radio v3.42.30 -PRL 60613 - PRI 2.04_003 dashwire.com/djwhitey
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